Terms and Conditions

Welcome to Susamarpan. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Susamarpan is an e-commerce platform based in Kathmandu, Nepal, selling electronic devices, accessories, and related services.

  • By placing an order or using our services, you confirm that you are at least 18 years old or have legal consent to do so.

2. Product Information

  • We strive to provide accurate product descriptions, images, and prices. However, slight variations in color, design, or specifications may occur.

  • Prices and availability are subject to change without prior notice.

3. Orders

  • Orders are confirmed only after payment is received and acknowledged.

  • Susamarpan reserves the right to cancel or refuse any order at its discretion.

  • Customers will be notified in case of any issues or order cancellations.

4. Payment

  • We accept payments via [Insert Payment Methods: e.g., bank transfer, eSewa, Khalti, credit/debit cards].

  • All payments must be cleared before shipment. Susamarpan is not responsible for failed payments due to incorrect information provided by the customer.

5. Delivery

  • We deliver across Nepal. Estimated delivery times may vary based on location and availability.

  • Susamarpan is not liable for delays caused by courier services, natural events, or other circumstances beyond our control.

6. Warranty & Support

  • Products purchased from Susamarpan come with manufacturer or local warranty as specified.

  • For technical support, repairs, or upgrades, contact our customer service team.

7. Intellectual Property

  • All content, images, logos, and text on this website are the property of Susamarpan and may not be used without written permission.

8. Limitation of Liability

  • Susamarpan is not liable for any direct, indirect, or consequential damages arising from the use of products or services purchased from the website.

9. Governing Law

  • These terms are governed by the laws of Nepal. Any disputes will be subject to the jurisdiction of Kathmandu courts.